Frequently Asked Questions

Campuses and facilities

University Libraries’ COVID-19 information page details the options for returns of various types of library materials across the University. Additional information is available in this Penn State News article.

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The Centre Area Transportation Authority (CATA) has announced that it will continue to operate on a modified service schedule, effective March 25 and until further notice.

CATA has ceased the operation of all routes, with the exception of the HM (Nittany Mall/Toftrees), NV (Harvershire/Martin/Vairo/Toftrees), P (Tussey Mountain), RP (Waupelani Drive/Downtown), W (Valley Vista), XB (Bellefonte) and XG (Pleasant Gap) routes and the Blue Loop and Red Link, all of which are operating on a modified service schedule with reduced frequencies.

All service now operates 6 a.m. to 8 p.m. Monday through Friday. There is no weekend service.

In addition, to protect its employees and the community and encourage social distancing, CATA is not currently collecting fares on any of its services (including CATABUS, CATARIDE and CATAGO!). Passengers on fixed route service who are able to are encouraged to board the bus from the rear door (any passenger using a mobility device would still board the bus through the front door).

Additional information, including details about modified route schedules, is available at https://catabus.com/reduced-service/ and on Penn State News.

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University Health Services (UHS) is open and available to students. For the limited number of students who have been unable to return home and remain at University Park and in the State College area, UHS is prescreening patients over the phone and only seeing patients with scheduled appointments. Walk-ins are not currently being accepted. Students who are experiencing upper respiratory infection or flu-like illness should call the UHS Advice Nurse line at 814-863-4463 prior to having an appointment scheduled. Patients who meet the criteria for COVID-19 testing will be given scheduled appointment times and provided with further instructions.

For students who have returned home and are unable to schedule an in-person appointment, UHS is offering telemedicine services via video or phone, when allowed by applicable state laws. For more information, call 814-863-0774 or contact the UHS Advice Nurse line at 814-863-4463.

In addition, to reduce the potential for person-to-person contact during the coronavirus outbreak, the UHS Pharmacy at University Park will no longer allow walk-ins and instead will only provide prescriptions by mail or curbside pickup, available from 8 a.m. to 5 p.m. Monday through Friday, until further notice.

For additional information about available medical services, visit https://studentaffairs.psu.edu/health-wellness/medical-services.

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Yes, however, to reduce the potential for person-to-person contact during the coronavirus outbreak, the University Health Services Pharmacy at University Park will no longer allow walk-ins and instead will only provide prescriptions by mail or curbside pickup, available from 8 a.m. to 5 p.m. Monday through Friday, until further notice.

Additional details are available in this Penn State News story.

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With Gov. Tom Wolf’s order that all non-life-sustaining businesses in Pennsylvania close their physical locations, Penn State Transportation Services has announced that the following operational changes are now in effect and will continue until further notice:

— The Parking Office and Fleet Operations offices are closed. Customers with questions may reach staff by emailing parking@psu.edu or fleet@psu.edu. Fleet customers who need to fuel their vehicles may use their assigned fuel card at any local fueling station.

— Weekend parking regulations are in effect for permit holders, which means that all faculty/staff parking permits are valid in all faculty/staff parking areas and all student parking permits are valid in all parking areas normally available to them during evening and weekend hours. Visitors who need to park on campus may do so at no charge at the East, HUB and Nittany decks.

— Campus Shuttle and Hershey Shuttle service is suspended.

— Enterprise CarShare and Zagster bike share service is suspended.

For updates on any changes to CATA service, visit catabus.com.

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For specific information, contact your local LaunchBox. In keeping with statewide guidance to close all nonessential public spaces, Penn State’s physical LaunchBox locations are closed until further notice. Depending on programming at individual locations, some support services, accelerator programs and events/workshops will be held online. Others have been postponed or canceled.

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Pennsylvania College of Technology will be making its own determination regarding the status of classes and will communicate that decision to Penn College students, faculty and staff directly. For the latest information from Penn College, visit https://www.pct.edu/campus-life/college-health-services/coronavirus.

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Penn State health and safety officials are closely monitoring the global outbreak of respiratory illness caused by a new strain of coronavirus and making decisions for our facilities based on evolving federal and state guidance and in an abundance of caution in the efforts underway to stop its spread — globally and in our community.

At this time, The Penn Stater and Nittany Lion Inn will be closed for the foreseeable future. These decisions have been made with the health of our employees and guests in mind.

For questions about current reservations, please call 800-233-7505 or email reservations@psu.edu.

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The University has made the decision to temporarily close the Bennett Family Center and the Child Care Center at Hort Woods effective Monday, March 16, until further notice. Centers managed by Bright Horizons at Penn State’s Harrisburg and Behrend campuses, as well as Daybridge in Innovation Park, are also temporarily closed effective Monday, March 16, until further notice. Families will be informed of any changes to the operations of the child care centers.

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— Campus buildings are typically in weekend-mode access, meaning the exterior doors are locked. Buildings can be accessed by employees that have critical and essential work to do in those buildings through either swipe access or a physical key.

— For the limited number of students who remain in on-campus housing, the University is offering daily meals in one on-campus convenience story, Market Pollock. All other on-campus dining is closed.

Campus Recreation facilities, programs and services at University Park campus are closed.

University Libraries’ physical locations are closed. Virtual library services and resources remain open, and faculty and staff are available remotely to assist with Penn State academic and research needs. Information on returning borrowed items is available in this Penn State News article. For more information, visit https://libraries.psu.edu/covid19.

— University computer labs are closed.

— All retail eateries in the HUB-Robeson Center and the retail operation of the Penn State Bookstore have closed as of March 17. Public access to the HUB also is restricted as part of the closure.

— Penn State’s Berkey Creamery is opened for same-day curbside pickup and online sales only.

— The Pasquerilla Spiritual Center and Eisenhower Chapel, which houses the Center for Spiritual and Ethical Development, are closed.

— The Penn Stater Hotel and Conference Center and The Nittany Lion Inn are closed.

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At this time, no Penn State campus is closed. The University is complying with an order by Pennsylvania Gov. Tom Wolf to end physical operations at many businesses statewide. Penn State campuses have moved to remote instruction and steps have been taken across the university to facilitate social distancing and appropriate telecommuting among employees.

Penn State can never truly “close,” however, and the governor’s order recognizes many exceptions that apply to the University’s operations. The University must continue to deliver educational and other critical services that necessitate maintaining certain campus operations. This includes support for students remaining on its campuses, maintaining vital research and lab work, and caring for animals, as well as other important needs.

With Gov. Wolf’s March 25 “Stay at Home” order, Penn State has updated the status of its Abington, Brandywine and Great Valley campuses. This new order supersedes the previous order on March 12 that effectively closed the three campuses. With the governor’s new order, this means that HRG10, the University’s policy governing weather-related absences and closedowns, is no longer in effect. Additional details are available on Penn State News.

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Consistent with Pennsylvania Gov. Tom Wolf’s statewide mitigation efforts, the University must continue to provide services essential to our community. Our main focus right now is providing the best education possible under the current circumstances, so we have faculty teaching and staff working remotely. Further, vital research projects must continue, the maintenance of animal and research facilities must be upheld, and the University remains committed to assisting the few students who remain in on-campus housing who have no other housing option. The University must continue to work with these individuals to address their needs. University Health Services also remains open and is treating students by appointment only.

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