Frequently Asked Questions

Penn State preparedness

University Health Services is contingency planning for a variety of scenarios related to the coronavirus, including an outbreak on campus.

As is normal protocol, students who visit the Student Health Center are asked — and signs are posted — to wear a mask when they present with respiratory symptoms, and clinicians ask a travel history at every visit. In light of the disease’s spread overseas and in the U.S., University Health Services will be screening all students over the phone who are seeking care for respiratory symptoms and fever so that patient appointments are scheduled for coronavirus testing in accordance with CDC guidelines.

Beginning March 16, University Health Services will only see patients with a scheduled appointment and will not be accepting walk-ins. If you are experiencing upper respiratory infection or flu-like illness, you will need to call the UHS Advice Nurse line at 814-863-4463 prior to having an appointment scheduled.

All other individuals with medical concerns can call the UHS appointment line at 814-863-0774.

As needed, Penn State clinicians also are wearing personal protective equipment, including masks, eye protection and gloves, to guard against any potential exposure.

Penn State is following CDC guidance on any suspected cases for specific evaluation and testing. Penn State will report any such cases to the Pennsylvania Department of Health immediately.

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As Penn State continues to address the challenges and plan for future phases that the coronavirus pandemic presents, three task groups have been formed and are focusing on critical areas impacting students, faculty and staff. The groups are working together to establish the necessary infrastructure and processes, consistent with public health and scientific guidelines, to uphold health and inform a plan for students, faculty and staff to return to campus.

While the University’s current plan is to prepare for a return to campus in the fall to resume in-person instruction, leaders are simultaneously planning for a variety of scenarios if circumstances or guidance from the government and public health authorities change and a reassessment is needed. In the coming weeks, these Penn State task groups will continue to identify needs, priorities, resources and “triggers,” or identifiable milestones, to which plans and decisions should be tied.

Learn more about the effort here.

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The Student Health Center at University Park is equipped with negative-pressure rooms for patients who may present with COVID-19 symptoms and has a contingency plan to accommodate higher numbers of students who meet criteria for COVID-19. Penn State is following CDC and Pennsylvania Department of Health guidance on any suspected cases for specific evaluation and testing. Penn State will report any such cases to the Pennsylvania Department of Health immediately.

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